Privacy Policy

1. Introduction

A Reward Awaits is a free social esports portal where you can watch streams, read game news, browse a showcase shop and play demo games for entertainment only. This Privacy Policy explains what personal information we collect when you visit arewardawaits.com, how we use it, who we share it with and the choices and rights you have over your data.

We have written this policy in plain language because we want you to understand exactly how your information is handled. By using the platform you agree to the practices described here. If you do not agree with any part of this policy, please discontinue use of the site. This policy applies to all visitors, registered members and people who contact us by email.

2. Who we are

The platform is operated by Reward Awaits Interactive Inc. ("we", "us", "our"), the company responsible for deciding how and why your personal information is processed (the data controller).

• Company: Reward Awaits Interactive Inc.
• Registered address: 210 King Street West, Suite 600, Toronto, ON M5H 1J9, Canada
• General enquiries: [email protected]
• Privacy enquiries: [email protected]

3. Information we collect

Account information

If you create an account or subscribe to updates, we collect the details you give us — such as your username, display name, email address and any preferences you set. We never ask for, store or process payment card details, because the platform is free and offers no real-money transactions.

Usage information

We collect information about how you interact with the site, including the pages you view, the streams or demo games you open, the buttons you click, your virtual coin balance, search terms you enter and the dates and times of your visits.

Device and technical information

We automatically receive technical data sent by your browser or device, such as your IP address, approximate location derived from it, browser type and version, operating system, screen size, referring website and language settings.

Cookies and similar technologies

We use cookies and similar storage technologies to keep the site running, remember your choices and understand how the platform is used. See section 6 and our Cookie Policy for full details.

4. How we use information

We use the information we collect for the following purposes:

• To operate, maintain and secure the platform and its free social-gaming features;
• To create and manage your account and remember your virtual coin balance and preferences;
• To deliver streams, news, demo games and showcase shop content;
• To respond to messages you send through our support chat or by email;
• To send newsletters or updates you have asked to receive (you can opt out at any time);
• To analyse usage so we can improve performance, content and the overall experience;
• To detect, prevent and investigate fraud, abuse and breaches of our Terms;
• To comply with legal obligations and enforce our agreements.

5. Legal bases for processing

Where data protection law requires us to identify a legal basis for processing your information, we rely on the following:

• Performance of a contract — to provide the platform and the features you request;
• Consent — for optional cookies, marketing emails and other activities where we ask for your permission, which you may withdraw at any time;
• Legitimate interests — to keep the platform secure, prevent abuse and improve our services, balanced against your rights;
• Legal obligation — where we must process data to comply with applicable laws.

6. Cookies and tracking

Cookies are small text files placed on your device. We use strictly necessary cookies to run core functions, preference cookies to remember your settings and analytics cookies to measure how the site is used. You can accept or decline non-essential cookies through our cookie banner and manage them in your browser. For a detailed list of the cookies we set and how to control them, please read our Cookie Policy.

7. Sharing and third parties

We do not sell your personal information. We share data only in the limited circumstances described below:

• Service providers — hosting, content delivery, email delivery and analytics providers who process data on our behalf under contract;
• Affiliate partners — when you follow a partner link from our showcase shop or content, the partner may receive limited technical and referral data so we can be credited for the introduction (see section 8);
• Analytics providers — to help us understand aggregate usage trends; this data is pseudonymised wherever possible;
• Legal and safety — where disclosure is required by law, a court order or to protect the rights, property or safety of our users or the public.

8. Affiliate program disclosure

A Reward Awaits operates as part of an affiliate program and may earn commissions when you click certain partner links and then sign up or interact with those partners' free social-gaming services. These links may pass a referral identifier so partners can attribute the visit to us. Using an affiliate link never changes what you pay — the platform is free and involves no real-money gambling. We only feature partners that we believe fit the entertainment-only, social-gaming nature of this site.

9. Data retention

We keep personal information only for as long as it is needed for the purposes set out in this policy. Account data is retained while your account is active and for a reasonable period afterwards in case you return. Support messages are kept long enough to resolve your enquiry and maintain a record of correspondence. Analytics and log data are typically retained in aggregated or shortened form. When information is no longer required, we delete it or anonymise it securely.

10. Data security

We use appropriate technical and organisational measures to protect your information against loss, misuse, unauthorised access and disclosure. These include encryption of data in transit, access controls, secure hosting and regular review of our practices. No method of transmission or storage is completely secure, so while we work hard to protect your data we cannot guarantee absolute security. If we ever become aware of a breach that affects you, we will act promptly and notify you and the relevant authorities where the law requires.

11. Your rights

Depending on where you live, you may have some or all of the following rights over your personal information:

• Access — to request a copy of the information we hold about you;
• Correction — to ask us to fix information that is inaccurate or incomplete;
• Deletion — to ask us to erase your information where there is no longer a valid reason to keep it;
• Restriction and objection — to limit or object to certain processing;
• Portability — to receive your data in a portable format;
• Withdraw consent — to withdraw any consent you previously gave, without affecting earlier processing.

To exercise any of these rights, email [email protected]. We will respond within the timeframe required by applicable law. You also have the right to complain to your local data protection authority.

12. Children and 18+

A Reward Awaits is a social-gaming platform intended strictly for adults aged 18 or older. It is for entertainment only: there is no real-money gambling, and virtual coins, demo games and any in-game rewards have no monetary value and cannot be exchanged for cash or prizes of monetary value. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us with personal information, please contact [email protected] and we will delete it.

13. International transfers

We are based in Canada, and the service providers we work with may process data in other countries. Where we transfer personal information across borders, we take steps to ensure it remains protected by appropriate safeguards, such as contractual protections and reliance on recognised adequacy decisions, consistent with applicable data protection laws.

14. Third-party links

The platform contains links to third-party websites, including affiliate partners, streaming platforms and social networks. We are not responsible for the privacy practices or content of those sites. When you follow an external link, the privacy policy of that website applies, so we encourage you to read it before sharing any personal information.

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will revise the "Last updated" date at the top of this page and, where appropriate, provide a more prominent notice. We encourage you to review this page periodically so you stay informed about how we protect your information.

16. Contact us

If you have any questions, requests or concerns about this Privacy Policy or how we handle your data, please get in touch:

• General support: [email protected]
• Privacy matters: [email protected]
• Postal address: Reward Awaits Interactive Inc., 210 King Street West, Suite 600, Toronto, ON M5H 1J9, Canada