Data We Collect
When you use the A Reward Awaits directory to search, compare, and register for skill-based esports tournaments, we collect certain information to facilitate the process. This includes your name, email address, gamer tags, team affiliation, and region. We do not collect any payment information on this platform, as no entry payments are processed through our site.
How We Use It
Your data is used strictly to provide you with access to our tournament directory and registration services. We use your contact information to confirm team registration requests, send important tournament updates, and communicate bracket changes. We also analyze aggregated browsing data to improve our directory's layout and ensure the most relevant tournaments are highlighted.
Player Inquiry Data
If you submit a support ticket, roster change request, or general inquiry, we retain the details of that communication to provide efficient support. This inquiry data helps our team track ongoing issues, resolve disputes regarding registration status, and maintain a high standard of player-first customer service across all Canadian circuits we list.
Third Parties
We only share your information with verified tournament organizers and sponsors when you explicitly submit a team registration request for their specific event. We do not sell your personal data to marketing agencies or data brokers. Any third-party service providers we use for hosting and email communications are bound by strict confidentiality agreements.
Data Security
We implement robust, industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our portal utilizes encrypted connections and secure databases to ensure that your team rosters and contact details remain confidential and safe from external threats.
Your Rights
As a user of our platform, you have the right to access, correct, or delete your personal data at any time. You may request a copy of the information we hold about you or ask us to remove your team's profile from our active database. To exercise these rights, please reach out to our support team using the contact information provided below.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, we are here to help. Our player support team is dedicated to maintaining transparency and competitive integrity.
Questions about this policy?
Contact our support team if you need an explanation, a data copy, or help with an order.
Contact us