Legal information

Cancellation & Registration Policy

A Reward Awaits aims to provide complete clarity regarding tournament sign-ups. Read our policy on how to handle registration withdrawals and event cancellations.

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01

Registration Requests

Submitting a registration request through A Reward Awaits signals your team's intent to compete in a specific skill-based tournament. These requests are forwarded to the tournament organizers for bracket seeding and roster verification. Because our platform is a directory, registering here is the first step, not the final confirmation of participation.

02

Cancellation Process

Team registration requests can be withdrawn without penalty at any time prior to the tournament's official bracket lock. If your roster can no longer compete, we ask that you cancel your request promptly through our portal or by contacting the tournament organizer directly. This ensures fair bracket integrity and allows waitlisted teams to participate.

03

No Payment Through Site

A Reward Awaits does not process entry fees, handle prize pool escrow, or collect any financial transactions from players or teams. Because no entry payments are collected on this platform, there are no monetary refunds to process on our end when you cancel a registration request.

04

Provider Policies

If a tournament requires an entry fee, it will be handled externally by the specific tournament organizer. Any refunds or financial disputes related to those external payments are subject entirely to the individual organizer's refund policies. We highly recommend reviewing their specific terms before completing any external transactions.

05

Event Changes

Organizers may occasionally alter schedules, change venues, or cancel tournaments due to unforeseen circumstances. A Reward Awaits will make every effort to update our directory and notify registered teams of these changes as soon as we are informed. However, we are not responsible for any inconveniences caused by third-party event modifications.

06

Support

If you encounter issues withdrawing a registration request or need assistance contacting a tournament organizer regarding a cancellation, our support team is available to help mediate and provide the necessary contact information to ensure a smooth resolution.

Questions about this policy?

Contact our support team if you need an explanation, a data copy, or help with an order.

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